Privacy Policy

Privacy Policy for Assisting Hands of Milwaukee

Effective Date: January 1st, 2024

Information We Collect

We collect the following types of information:

  1. Personal Information: When you visit our website, fill out a form, or contact us, we may collect personal information such as your name, phone number, email address, and other contact details.
  2. Non-Personal Information: This includes information such as browser type, device type, operating system, IP address, and other technical data that is automatically collected when you interact with our website.

How We Use the Information

We use the information we collect for the following purposes:

  • To Provide Services: We use personal information to communicate with you, respond to inquiries, and provide the home care services you request.
  • To Improve Our Website: Non-personal information is used to analyze website performance, user behavior, and to enhance user experience.
  • Marketing and Communications: We may use your information to send marketing materials or updates about our services if you have opted in for such communications.

Consent to Be Contacted

By submitting any form on our website (including, but not limited to, consultation requests, contact forms, or service inquiries), you are providing explicit consent to be contacted by Assisting Hands of Milwaukee via phone, email, or SMS text message. This contact may include information about services, consultations, or follow-up communications regarding your inquiry. You may opt-out of receiving further communication at any time by following the instructions provided in our communications, such as replying STOP to SMS messages or contacting us directly.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to provide services, comply with the law, or protect our rights. This may include trusted third parties who assist us in operating our website or servicing clients, provided those parties agree to keep this information confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Call Tracking and Recording

We may use call tracking and recording technology for the purpose of monitoring service quality, improving customer interactions, and training. By contacting us via telephone, you consent to the recording and monitoring of your calls. Call recordings will be handled securely and will not be shared with third parties, except as required by law or as part of our service agreements.

Google Tracking Codes

We use Google Analytics and other Google tracking technologies (such as the Google Ads conversion tag) to better understand user behavior on our website and improve our services. These tools collect non-personally identifiable information such as browser type, IP address, and pages visited. Google Analytics uses cookies to track user activity. You can opt-out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.

Website Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device to collect standard internet log information and visitor behavior data. Cookies help us analyze website traffic, store user preferences, and improve website functionality. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.

Remarketing

We use remarketing services (such as Google Ads Remarketing and Facebook Ads) to advertise our services to visitors who have previously interacted with our website. This is done using cookies and tracking pixels placed on your browser. These technologies allow us to show ads to visitors who have visited our website in the past as they browse other websites or social media platforms. You can opt out of interest-based advertising through your browser settings or by visiting the Network Advertising Initiative opt-out page.

Security Disclaimer

While we are committed to ensuring that your personal information is secure, we cannot guarantee the absolute security of our website or any data transmitted through it. In the event of a website breach, hacking attempt, or malware infection, Assisting Hands of Milwaukee will not be held liable for any potential damages or losses that may occur as a result. Users are responsible for maintaining the security of their own devices and systems, and we encourage users to employ security measures such as antivirus software to protect their information.

SMS Disclaimer

By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. See our Privacy Policy.

Your Consent

By using our website, you consent to our privacy policy.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

If you have any questions regarding this privacy policy or how your information is handled, please contact us at:

Assisting Hands of Milwaukee
9130 W Loomis Rd,
Franklin, WI 53132
(262) 510-0905